“Top Psychics” application and website (hereinafter referred as “App” “Website” “Web”) is committed to protect the privacy of the users of the App (including astrologers and buyers/customers whether registered or not registered). Please read this privacy policy carefully to understand how the App is going to use your information supplied by you to the App.
This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.
This Privacy Policy, which may be updated/amended from time to time, deals with the information collected from its users in the form of personal identification, contact details, birth details and any forecast made using the supplied information and how such information is further used for the purposes of the App. By accessing the App and using it, you indicate that you understand the terms and expressly consent to the privacy policy of this App. If you do not agree with the terms of this privacy policy, please do not use this App.
Your continued use of this App or Website shall confirm that you have provided your unconditional consent and confirm to the terms of this privacy policy as regards collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.
This Privacy Policy is to be read alongwith the respective Terms of Use or other terms and conditions as provided on the App.
Creating a user profile with Top Psychics involves providing specific information. The mandatory details include your phone number for OTP (One-Time Password) verification, which is necessary to ensure the security and validity of the registration process. Additionally, you are required to provide your first name, last name, and date of birth (DOB) as optional. The date of birth can be considered an optional detail, which means it's not mandatory to provide it during the registration process.
By collecting this information, Top Psychics aims to create a personalized user profile that can cater to your specific needs and preferences. However, if you choose not to provide your date of birth, it won't hinder the registration process, and you can still access the services offered by Top Psychics with your verified phone number.
Delete Profile: If you wish to delete your entire Top Psychics profile, including personal information associated with it, you might find an option to "Delete your account" Click on this setting option in side menu and follow the instructions and complete the account deletion process.
In our app, we've implemented a unique and convenient way for you to ask questions and interact with us in your chat — by recording your voice as audio. Instead of typing out your queries, you also have an option to simply speak into your device's microphone, record the voice as audio, and then send it on chat. This audio interaction feature is designed to make using our app more intuitive and in tune with natural communication.
To enable you to record your questions and thoughts in your own voice as audio, we need to request access to your device's microphone. When you grant us this permission, it allows our app to capture the sound of your voice as audio and convert it into digital data that we can process.
The Top Psychics, which is an App of Astrotalk Services Private Limited (Formerly Codeyeti Software Solutions Pvt. Ltd.), intends to protect the privacy of all kinds of users visiting the platform irrespective whether the user is a registered user or merely a visitor. It is recommended to every user to understand what types of personally identifiable information is collected. The App employs the personally identifiable information for certain predictions however it is guaranteed that no direct or indirect use of such information which is revealed in the prediction for a member will be done except for the explicit purpose of communicating the horoscope charts and predictions to the member itself disclosing such information. It is further clarified that the App does not in any manner deal in selling or renting the information supplied to the App.
The App does not commit to treat or provide solutions for users with weak mental health which is inclusive of any user who have thoughts related to committing suicide, self-destruction etc. Such users are advised to stop the use of the present App with immediate effect and any continued use of the App by such person would be considered solely at the user’s risk and the App shall have no liability for any untoward event in such scenario. The App declares that the information provided by such a user can be shared, if required, with law enforcement authorities. Such information is not protected from any kind of non-disclosure or confidential agreements either with the App or with any third-party involved herein.
The App does not commit in any manner whatsoever for the accuracy of the predictions made by the astrologers to any user. The App does not take any guarantee/responsibility/liability regarding the reliability or reality of the gems and other related items represented and sold on the App. It is further declared by the App that no warranty on such service is provided by the App in any manner.
PERSONAL IDENTIFIABLE INFORMATION: The information qualifies as personal in nature when the information collected identifies a specific end user. Such information would be collected by the App during the following actions:-
Creating an account / Registration data: While accessing the App, the User of the App may be required to create an account. The personal information which may be sought while creating an account shall include, but not limited to the Full name, Address, Telephone Number, Email-address, Date of Birth, Gender, Location, Photograph, any other items of ‘sensitive personal data or information” as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000, and any other detail required on the App during registration.
It is hereby informed to all the Users that the e-mail address or phone number together with a password or OTP is used for the purpose of securing User’s profile and for effective implementation of the personalized E-mail and SMS Services provided by the App to the User. In the event that no registration is made by the User, the App may not be able to provide any services due to non-availability of the personal identifiable information of the User.
Log Files, IP Address and Cookies: The App collects information that is stored by your browser on your computer’s hard drive i.e. through cookies. It further automatically log generic information about the user’s computer connection to the Internet i.e. Session Data. The App may store temporary or permanent ‘cookies’ on the user’s computer. Cookies would allow the web server to recognize the user computer each time the user returns to the App including the time and date of the visit, viewing of page, length of time, verify registration or password information etc. Such cookies are usually only read by the server placed and the user may choose to block these cookies on their computers. Please note that if the cookies are turned off, the user may be prevented from using certain features of the App. The App uses the cookies to personalize the user’s experience on the App and to display an advertisement according to the user’s preferences.
Some of the services provided by the App may direct the User to the platform of third parties. Any Information provided by the User on such platforms may be dealt by them in the manner provided by the privacy policy formulated by such third-party platforms. The App in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such information shared by the User, to any third party or any party not known to the App. The App would not be liable for the mis-use of such information shared by the User or by any third party.
We also collect details including but not limited to User feedback, comments, etc. that may be disclosed/informed/mentioned on any article/blog or groups/forums or other pages which the User may have access to while visiting the App. For such information which is in public domain and accessible to all the Users and visitors of the App, the User is advised to exercise its discretion before disclosing it as this information is susceptible to misuse.
The information qualifies as non-personal in nature when the information collected does not identify a specific end user. Such information is collected when the user visits the App, cookies, etc. and would include but not limited to the following:
Such non-personal identifiable information is used by the App for the purposes including but not limited to troubleshoot connection problems, administer the App, analyze trends, gather demographic information, frequency of visits to the App, average length of visits, pages viewed during a visit, compliance with applicable law, and cooperate with law enforcement activities, etc.
The information is used for improving the site content and performance and the App may share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of the App’s online advertising, content, programming and for other bonafide purposes as required.
THE USER HEREBY REPRESENT AND CONFIRMS THAT THE INFORMATION PROVIDED TO THE APP IS AUTHENTIC, CORRECT, CURRENT AND UPDATED. THE APP AND ITS ENTITIES SHALL NOT BE RESPONSIBLE FOR THE AUTHENTICITY OF THE INFORMATION THAT THE USER MAY PROVIDE. THE USER SHALL BE PERSONALLY LIABLE AND INDEMNIFY THE App FOR THE BREACH OF ANY PROVISION.
The security of the personal information supplied by the User is very important to the App and the App for the purpose of securing the information takes various measures inclusive of taking reasonable steps such as physical and electronic security measures to guard against the unauthorized access to the information. The personal information of a user is collected on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between the Bank's page and payment’s gateways in an encrypted manner. However please note that no data transmission can be guaranteed to be completely secure. Hence the user is advised to take precaution and care against any sharing of the details submitted on the App including the log-in details as generated after registration. The App is not responsible for the security or confidentiality of communications the user may send through the internet using email messages, etc.
The information collected by the App may be used for any purpose as may be permissible under the applicable law and shall include but not limited to the following: -
The App aspires to take care of all the information provided to it by its Users which may be termed as confidential. Such confidential information which is not required to be disclosed to the App, is specifically excluded from the definition of Personal Information and shall not be collected/used. The confidential information of the User shall not be disclosed or shared by the Apps, its employees, its agents or any third-party contractors including the experts either orally or in writing except for the following circumstances:
The App requires that the User visiting and using the services are above 18 years of age however some service information is accessible to children under the age of 18 as well. However, it is stressed upon that App is not designed or intended to be attractive to be used by children under the age of 13 and no personal identifiable information of children below the age of 13 is collected knowingly. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE ANY OF THE SERVICE PROVIDED BY THE APP AT ANY TIME OR IN ANY MANNER. If it comes to the knowledge of the concerned parent regarding sharing of any information of a child under the age of 13, contact the App immediately. We will take appropriate steps and delete the data from the App’s systems.
Top Psychics honors users' privacy and employs the best practice to secure the user's personal details, such as birth details, address, etc., and also financial details such as credit card or debit card transaction details. Top Psychics uses the best encryption methodologies to ensure secure transactions from our side and thus encourages our clients to use their credit/debit cards on Top Psychics with full confidence. By doing so, we strive for the safety and security of our users, thus making their experience with Top Psychics absolutely safe and secure.
THE APP IS NOT RESPONSIBLE FOR ANY COMMUNICATION BETWEEN THE USER AND THE THIRD-PARTY APP. THE USER IS ADVISED TO READ THE PRIVACY POLICY AND OTHER POLICIES OF THE THIRD PARTY ON THEIR APPS AND THIS APP SHALL NOT BE HELD LIABLE FOR SUCH USAGE MADE ONLY BECAUSE A LINK TO THE THIRD-PARTY APP WAS PROVIDED ON THE PAGE OF THIS APP.
Grievance Officer Name: Ankush Mohan
Email: support@astrotalk.com
The above Officer is appointed in accordance with the Information Technology Act 2000 and rules made there under. The Officer can be contacted if there are any discrepancies found on the App or there is any breach of Terms of Use, Privacy Policy or other policies or any other complaints or concerns.
“Top Psychics” application and website (hereinafter referred as “App” “Website” “Web”) is committed to protect the privacy of the users of the App (including astrologers and buyers/customers whether registered or not registered). Please read this privacy policy carefully to understand how the App is going to use your information supplied by you to the App.
This Privacy Policy is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 which requires publishing of the Privacy policy for collection, use, storage and transfer of sensitive personal data or information.
This Privacy Policy, which may be updated/amended from time to time, deals with the information collected from its users in the form of personal identification, contact details, birth details and any forecast made using the supplied information and how such information is further used for the purposes of the App. By accessing the App and using it, you indicate that you understand the terms and expressly consent to the privacy policy of this App. If you do not agree with the terms of this privacy policy, please do not use this App.
Your continued use of this App or Website shall confirm that you have provided your unconditional consent and confirm to the terms of this privacy policy as regards collecting, maintaining, using, processing and disclosing your personal and other information in accordance with this Privacy Policy.
This Privacy Policy is to be read alongwith the respective Terms of Use or other terms and conditions as provided on the App.
Creating a user profile with Top Psychics involves providing specific information. The mandatory details include your phone number for OTP (One-Time Password) verification, which is necessary to ensure the security and validity of the registration process. Additionally, you are required to provide your first name, last name, and date of birth (DOB) as optional. The date of birth can be considered an optional detail, which means it's not mandatory to provide it during the registration process.
By collecting this information, Top Psychics aims to create a personalized user profile that can cater to your specific needs and preferences. However, if you choose not to provide your date of birth, it won't hinder the registration process, and you can still access the services offered by Top Psychics with your verified phone number.
Delete Profile: If you wish to delete your entire Top Psychics profile, including personal information associated with it, you might find an option to "Delete your account" Click on this setting option in side menu and follow the instructions and complete the account deletion process.
In our app, we've implemented a unique and convenient way for you to ask questions and interact with us in your chat — by recording your voice as audio. Instead of typing out your queries, you also have an option to simply speak into your device's microphone, record the voice as audio, and then send it on chat. This audio interaction feature is designed to make using our app more intuitive and in tune with natural communication.
To enable you to record your questions and thoughts in your own voice as audio, we need to request access to your device's microphone. When you grant us this permission, it allows our app to capture the sound of your voice as audio and convert it into digital data that we can process.
The Top Psychics, which is an App of Astrotalk Services Private Limited (Formerly Codeyeti Software Solutions Pvt. Ltd.), intends to protect the privacy of all kinds of users visiting the platform irrespective whether the user is a registered user or merely a visitor. It is recommended to every user to understand what types of personally identifiable information is collected. The App employs the personally identifiable information for certain predictions however it is guaranteed that no direct or indirect use of such information which is revealed in the prediction for a member will be done except for the explicit purpose of communicating the horoscope charts and predictions to the member itself disclosing such information. It is further clarified that the App does not in any manner deal in selling or renting the information supplied to the App.
The App does not commit to treat or provide solutions for users with weak mental health which is inclusive of any user who have thoughts related to committing suicide, self-destruction etc. Such users are advised to stop the use of the present App with immediate effect and any continued use of the App by such person would be considered solely at the user’s risk and the App shall have no liability for any untoward event in such scenario. The App declares that the information provided by such a user can be shared, if required, with law enforcement authorities. Such information is not protected from any kind of non-disclosure or confidential agreements either with the App or with any third-party involved herein.
The App does not commit in any manner whatsoever for the accuracy of the predictions made by the astrologers to any user. The App does not take any guarantee/responsibility/liability regarding the reliability or reality of the gems and other related items represented and sold on the App. It is further declared by the App that no warranty on such service is provided by the App in any manner.
PERSONAL IDENTIFIABLE INFORMATION: The information qualifies as personal in nature when the information collected identifies a specific end user. Such information would be collected by the App during the following actions:-
Creating an account / Registration data: While accessing the App, the User of the App may be required to create an account. The personal information which may be sought while creating an account shall include, but not limited to the Full name, Address, Telephone Number, Email-address, Date of Birth, Gender, Location, Photograph, any other items of ‘sensitive personal data or information” as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000, and any other detail required on the App during registration.
It is hereby informed to all the Users that the e-mail address or phone number together with a password or OTP is used for the purpose of securing User’s profile and for effective implementation of the personalized E-mail and SMS Services provided by the App to the User. In the event that no registration is made by the User, the App may not be able to provide any services due to non-availability of the personal identifiable information of the User.
Log Files, IP Address and Cookies: The App collects information that is stored by your browser on your computer’s hard drive i.e. through cookies. It further automatically log generic information about the user’s computer connection to the Internet i.e. Session Data. The App may store temporary or permanent ‘cookies’ on the user’s computer. Cookies would allow the web server to recognize the user computer each time the user returns to the App including the time and date of the visit, viewing of page, length of time, verify registration or password information etc. Such cookies are usually only read by the server placed and the user may choose to block these cookies on their computers. Please note that if the cookies are turned off, the user may be prevented from using certain features of the App. The App uses the cookies to personalize the user’s experience on the App and to display an advertisement according to the user’s preferences.
Some of the services provided by the App may direct the User to the platform of third parties. Any Information provided by the User on such platforms may be dealt by them in the manner provided by the privacy policy formulated by such third-party platforms. The App in this regard fully disclaims any liability(ies) or claim(s) which may arise by use/misuse of such information shared by the User, to any third party or any party not known to the App. The App would not be liable for the mis-use of such information shared by the User or by any third party.
We also collect details including but not limited to User feedback, comments, etc. that may be disclosed/informed/mentioned on any article/blog or groups/forums or other pages which the User may have access to while visiting the App. For such information which is in public domain and accessible to all the Users and visitors of the App, the User is advised to exercise its discretion before disclosing it as this information is susceptible to misuse.
The information qualifies as non-personal in nature when the information collected does not identify a specific end user. Such information is collected when the user visits the App, cookies, etc. and would include but not limited to the following:
Such non-personal identifiable information is used by the App for the purposes including but not limited to troubleshoot connection problems, administer the App, analyze trends, gather demographic information, frequency of visits to the App, average length of visits, pages viewed during a visit, compliance with applicable law, and cooperate with law enforcement activities, etc.
The information is used for improving the site content and performance and the App may share this information with Third Party Service Providers and Third Party Advertisers to measure the overall effectiveness of the App’s online advertising, content, programming and for other bonafide purposes as required.
THE USER HEREBY REPRESENT AND CONFIRMS THAT THE INFORMATION PROVIDED TO THE APP IS AUTHENTIC, CORRECT, CURRENT AND UPDATED. THE APP AND ITS ENTITIES SHALL NOT BE RESPONSIBLE FOR THE AUTHENTICITY OF THE INFORMATION THAT THE USER MAY PROVIDE. THE USER SHALL BE PERSONALLY LIABLE AND INDEMNIFY THE App FOR THE BREACH OF ANY PROVISION.
The security of the personal information supplied by the User is very important to the App and the App for the purpose of securing the information takes various measures inclusive of taking reasonable steps such as physical and electronic security measures to guard against the unauthorized access to the information. The personal information of a user is collected on a secured server. The payment details are entered on the Payment Gateway’s or Bank’s page on a secured SSL. The data is transferred between the Bank's page and payment’s gateways in an encrypted manner. However please note that no data transmission can be guaranteed to be completely secure. Hence the user is advised to take precaution and care against any sharing of the details submitted on the App including the log-in details as generated after registration. The App is not responsible for the security or confidentiality of communications the user may send through the internet using email messages, etc.
The information collected by the App may be used for any purpose as may be permissible under the applicable law and shall include but not limited to the following: -
The App aspires to take care of all the information provided to it by its Users which may be termed as confidential. Such confidential information which is not required to be disclosed to the App, is specifically excluded from the definition of Personal Information and shall not be collected/used. The confidential information of the User shall not be disclosed or shared by the Apps, its employees, its agents or any third-party contractors including the experts either orally or in writing except for the following circumstances:
The App requires that the User visiting and using the services are above 18 years of age however some service information is accessible to children under the age of 18 as well. However, it is stressed upon that App is not designed or intended to be attractive to be used by children under the age of 13 and no personal identifiable information of children below the age of 13 is collected knowingly. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE ANY OF THE SERVICE PROVIDED BY THE APP AT ANY TIME OR IN ANY MANNER. If it comes to the knowledge of the concerned parent regarding sharing of any information of a child under the age of 13, contact the App immediately. We will take appropriate steps and delete the data from the App’s systems.
Top Psychics honors users' privacy and employs the best practice to secure the user's personal details, such as birth details, address, etc., and also financial details such as credit card or debit card transaction details. Top Psychics uses the best encryption methodologies to ensure secure transactions from our side and thus encourages our clients to use their credit/debit cards on Top Psychics with full confidence. By doing so, we strive for the safety and security of our users, thus making their experience with Top Psychics absolutely safe and secure.
THE APP IS NOT RESPONSIBLE FOR ANY COMMUNICATION BETWEEN THE USER AND THE THIRD-PARTY APP. THE USER IS ADVISED TO READ THE PRIVACY POLICY AND OTHER POLICIES OF THE THIRD PARTY ON THEIR APPS AND THIS APP SHALL NOT BE HELD LIABLE FOR SUCH USAGE MADE ONLY BECAUSE A LINK TO THE THIRD-PARTY APP WAS PROVIDED ON THE PAGE OF THIS APP.
Grievance Officer Name: Ankush Mohan
Email: support@astrotalk.com
The above Officer is appointed in accordance with the Information Technology Act 2000 and rules made there under. The Officer can be contacted if there are any discrepancies found on the App or there is any breach of Terms of Use, Privacy Policy or other policies or any other complaints or concerns.